Privacy Policy

This policy explains what personal information Spray Foam Insulation Removal Plymouth ("we", "us") collects when you use this website or send an enquiry, and how it is used. We aim to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who is responsible for your data

Spray Foam Insulation Removal Plymouth, Salt Quay House, 4th Floor, 6 North East Quay, Sutton Harbour, Plymouth, PL4 0HP, is responsible for personal information collected through this site. Privacy questions and requests can be sent to enquiries@sprayfoaminsulationremovalplymouth.co.uk.

What we collect

When you request a quote: your name, phone number and/or email address, postcode, the issue you select, and anything you write or attach. Our hosting provider may also log technical data such as IP address and browser type for security.

Why we use it

• to reply to your enquiry;
• to arrange an inspection, prepare a quote and, if you go ahead, carry out and document the work;
• to keep records of enquiries and deal with any complaints;
• to keep the website secure and running.

Legal basis

We rely on your consent, given when you tick the consent box, and on our legitimate interest in responding to and routing enquiries. You can withdraw consent at any time by emailing us.

Who we share it with

We only share your information where needed to deliver your quote or job — for example with operatives or subcontractors who carry out work on our behalf, and with service providers such as website hosting and form handling (including Formspree), who process data for us. We never sell personal information.

How long we keep it

We keep enquiry and job records only for as long as needed for your enquiry, any work carried out, and our legal and accounting obligations.

Cookies

This site doesn't set advertising or tracking cookies. If analytics are added, this policy will be updated and consent requested where required.

Your rights

You’re entitled to a copy of your data, to have it fixed or erased, to limit or object to how it’s used, and to take it elsewhere. Email enquiries@sprayfoaminsulationremovalplymouth.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.

Updates

We may update this policy; the date above shows the latest version.